Refund Policy

For each payment for a paid plan (the first payment, a renewal, or a payment for moving up to a higher plan), you can withdraw and ask for a refund within 7 days of the payment date. The refund is the payment less the share of that billing period's days that have already passed.

A paid plan is digital content that can be divided according to use. Under Article 17(2)(5) of the Korean Act on the Consumer Protection in Electronic Commerce, Etc., you can withdraw for the part you have not used, with the part already used excluded. Before paying, you can try the service on the Free plan.

Once a refund is processed, the paid plan bought with that payment ends right away and your account moves to the Free plan. Your works and content stay as they are.

We do not refund a billing period you have already paid for. Cancelling a paid plan follows Article 10 of our Terms of Service.

If we fail to provide the service, or provide something different from what we described, we refund the affected period whenever it happens. If we shut the service down or end your account ourselves, we refund the unused part of your billing period.

Within 7 days of a payment, withdraw directly under Settings → Billing history → that payment → "Cancel payment": you see the refund first, and on confirming the payment is cancelled at once and the plan ends. For other refunds, ask below; we handle requests within 3 business days, and if we decide not to refund we email you the reason. Refunds cancel the payment in whole or in part through the payment agent; depending on your payment method it may take a few more days to show.

If someone repeatedly buys and refunds plans to abuse this policy, we may restrict their access to paid plans.